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Health insurance · Claim denials · Appeals

Insurance denied your claim? You probably have grounds to win.

Insurers deny 17% of claims. Less than 1% are appealed. About half of appeals win. We do the appeals — citing the plan's own medical-policy language and the federal protections that apply.

$500 – $50,000+ · ~50% of properly-filed appeals overturn the denial

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If any of this is happening to you

We have the playbook for your exact situation.

Denial letter says 'not medically necessary' for something your doctor ordered

Out-of-network claim denied for an emergency or hospital-based service

Procedure denied as 'experimental' that's actually FDA-approved

Insurer missed the federal 30-day decision deadline

Pre-authorization approved, then claim denied after the service

The law on your side

ACA Internal & External Review

Authority

42 USC §300gg-19 · 45 CFR §147.136

Every non-grandfathered plan must offer internal appeal (within 180 days of denial) plus access to an independent external review when the insurer upholds the denial. Urgent care decisions: 72 hours. ERISA plans add 29 CFR §2560.503-1 on top.

The process

Three steps. The agent does the rest.

01

Send us the bill.

Upload the document — bill, denial letter, deposit itemization, collection notice. We read it, identify which protections in ACA apply to your specific facts, and tell you what we’d recover. Free triage.

02

Approve the plan.

We show you the theory of the case — which laws apply, which letters we’d send, what the recovery range looks like. Nothing goes out until you say go.

03

We do the rest.

Certified mail, deadline tracking, response parsing, escalation when ignored. You only hear from us when there’s a decision to make. Most cases resolve in under 30 days.

Questions, answered

Common questions.

  • Not always. Many plans accept late appeals for 'good cause' (you didn't receive the denial letter, the EOB was confusing, you were in active treatment). State DOI complaints don't have the same deadline. We assess every angle.

Still wondering? Email hello@dotandcross.io — we read every message.

Closes the day we launch

First month free.
50% off for life.

Two minutes to reserve your spot. Drop your email — we’ll handle the rest when we open.

No limit on number of discounts·No credit card required*

Fine print

  • Founders deal — First month of subscription is free for waitlist members ($19 base fee waived). After the first month, waitlist members pay 50% off the standard subscription rate ($9.50/month instead of $19), locked in as long as you remain a member. Per-action fees (certified mail, agency filings, notary services) still pass through at cost. No contingency cuts on what you recover. Offer closes when we open to the public.
  • Referral program — When a friend signs up through your share link and makes their first transaction of $5 or more (any subscription or per-action charge), you and your friend each unlock 1 free month of subscription. There is no cap on how many free months you can stack. Free months don’t expire and are not clawed back if your friend later cancels.
  • Email & privacy — No credit card required to join. We won’t email you again until we’re live. Cancel your subscription anytime after launch.