FIRST MONTH FREE+50% OFF FOR LIFE

Subscription cancellation · ROSCA · Negative option

Can't cancel a subscription? The FTC just made the company prove they let you.

Click-to-cancel: same path to cancel as to sign up. ROSCA, the FTC Negative Option Rule, and state autorenewal laws stack up. Plus credit-card chargeback as a parallel path. Most cases resolve inside 30 days.

$50 – $1,200 per merchant · multi-month back-charges typical

FREE

first month

50% OFF

for life

+1 mo

per friend

No limit on number of discounts·No credit card required*

If any of this is happening to you

We have the playbook for your exact situation.

Free trial converted to a paid subscription with no warning

Cancellation requires a phone call you can never get answered

Subscription renewed at a higher price than the sign-up rate

Gym, magazine, or service that 'lost' your cancellation request

Recurring charge for a service you never actually used

The law on your side

ROSCA + FTC Negative Option Rule + Reg Z

Authority

15 USC §8403 · 16 CFR Part 425 · 12 CFR §1026.13

ROSCA requires merchants to provide a simple cancellation mechanism. The 2024 FTC Negative Option Rule says canceling must take the same number of steps as signing up. Reg Z gives you 60 days from statement date to chargeback unauthorized recurring charges.

The process

Three steps. The agent does the rest.

01

Send us the bill.

Upload the document — bill, denial letter, deposit itemization, collection notice. We read it, identify which protections in ROSCA apply to your specific facts, and tell you what we’d recover. Free triage.

02

Approve the plan.

We show you the theory of the case — which laws apply, which letters we’d send, what the recovery range looks like. Nothing goes out until you say go.

03

We do the rest.

Certified mail, deadline tracking, response parsing, escalation when ignored. You only hear from us when there’s a decision to make. Most cases resolve in under 30 days.

Questions, answered

Common questions.

  • Federal law preempts merchant terms here. ROSCA and the FTC's 2024 negative-option rule both require an online cancellation path equivalent to the online sign-up path. Terms-of-service language doesn't override federal consumer protections.

Still wondering? Email hello@dotandcross.io — we read every message.

Closes the day we launch

First month free.
50% off for life.

Two minutes to reserve your spot. Drop your email — we’ll handle the rest when we open.

No limit on number of discounts·No credit card required*

Fine print

  • Founders deal — First month of subscription is free for waitlist members ($19 base fee waived). After the first month, waitlist members pay 50% off the standard subscription rate ($9.50/month instead of $19), locked in as long as you remain a member. Per-action fees (certified mail, agency filings, notary services) still pass through at cost. No contingency cuts on what you recover. Offer closes when we open to the public.
  • Referral program — When a friend signs up through your share link and makes their first transaction of $5 or more (any subscription or per-action charge), you and your friend each unlock 1 free month of subscription. There is no cap on how many free months you can stack. Free months don’t expire and are not clawed back if your friend later cancels.
  • Email & privacy — No credit card required to join. We won’t email you again until we’re live. Cancel your subscription anytime after launch.